Genuine Parts, Genuine Service, Genuine People
A few years ago we, Tim Lomas and Craig McNicol, had an idea. An idea to create an independent specialist service centre for Volkswagen Group vehicle owners, incorporating Volkswagen, Audi, Seat and Skoda. Having trained and worked at VW main dealers, Massingberd’s for a number of years, we knew the time was right to do something differently. We were quickly joined by fellow director Paul Atkinson, who knew a good thing when he saw it and decided to invest in the company very early on and helped drive Vasstech forward with Tim and Craig. Alex, Robin and Nigel completed our line up of owners in 2011 and we currently have over 20 members of staff across 5 branches!
In 2009 this idea became a reality when we opened our first Vasstech (Volkswagen Audi Seat Skoda tech) in Northallerton. Luckily for us, things went really well from the day we opened and by September 2010 we had 6 staff on the team, all of whom are still with us today.
From the early days we had dreamed of “3 branches in 3 years” and fast forward to May 2011 and Vasstech Darlington was born. Headed up by Directors Alex and Robin, from Henson Road, just behind EE in Darlington, we now have 7 staff members, 5 ramps with full diagnostics, class 4 MOT, tyre fitting, and air conditioning equipment. Our 4,000 sq ft service centre has plenty of parking too, so you’ll always find a spot if you need to call in.
With the Northallerton and Darlington branches getting busier we were able to start looking for the perfect spot for the next branch. We decided it was time to venture a little further south in the region and Knaresborough fitted the bill perfectly. We moved into our 3,200 sq ft unit in December 2011 and opened to our first customers in December 2012. We now have 4 full time staff members working 4 ramps again with full diagnostics, class 4 MOT, tyre fitting, and air conditioning equipment. As with all our branches, we have baseless commercial ramps so we can lift any car from a Smart car to a Sprinter van.
In January 2017 we opened the doors at Vasstech Teesside, the first of our planned North East garage ventures. We really upped our game with this one, our biggest unit yet with 6 ramps and 5 members of staff. The Teesside site boasts a huge reception area, with plenty of space for you to sit and grab a coffee if you’d prefer to wait, and offers all of the services available at our other branches, including class 4 and class 7 MOT’s, tyre fitting, air con servicing and full diagnostics.
Following the success of Vasstech Teesside, our expansion into the North East continued; with the doors to Vasstech Durham opening in February 2020. With a team of experienced technicians and customer service advisors, our Durham branch offers all of the services available at our other branches, including class 4 & 7 MOTs and Pod Point electric vehicle charging.
We’re really proud too that all of the staff we had from day one are still with us and even better, they all drive VAG cars too! Most are Volkswagen Group main dealer trained and we have some technicians who are main dealer trained for other marques too so, whilst we are specialists, we can service and maintain all makes and models from Mini to Mercedes. If you’d like a Vasstech near you, let us know – you never know where we might pop up next!